Privacy
Privacy Policy
Last updated: September 2026
1. Information we collect
We may collect account information, such as name, email address, authentication details, usage activity, payment records, generated content metadata, IP address, browser information, device information, and communication preferences necessary to operate and improve the service.
2. How we use information
We use information to provide, secure, personalize, and improve the service; troubleshoot issues; prevent fraud; protect platform integrity; fulfill billing obligations; maintain support communications; and comply with applicable legal obligations.
3. Sharing and disclosure
We do not sell personal data. We may share data with trusted service providers that help us operate the platform, such as hosting, email delivery, payments, analytics, security, and customer support. We may also disclose information when required by law or to protect users and the platform.
4. Cookies and tracking
We may use cookies and similar technologies for account management, analytics, and personalization. You can manage browser cookie settings, but disabling cookies may affect site functionality and account experience.
5. Data retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, satisfy legal requirements, resolve disputes, and enforce agreements. Generated content and account records may be kept for operational and safety reasons.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, subject to legal exceptions. You may also object to direct marketing or withdraw consent where consent is used as the legal basis for processing.
7. Security
We implement reasonable technical and organizational safeguards to protect personal data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access or cybersecurity events.
8. International transfers
If your data is transferred outside your home country, we will take appropriate steps to ensure the transfer is lawful and protected by suitable safeguards.
9. Contact
For questions, privacy requests, or concerns, please contact privacy@expressiveai.online.